Openreferral UK
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  1. Introducing Open Referral UK
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  4. International Open Referral data standard
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  1. Technical overview to implementing Open Referral UK
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  5. Reference: API
  6. Reference: Data model
  7. Reference: The specification
  8. Changes in version 3.0
Case studies
  1. How adopting the standard helped save time and money
  2. Following digital principles to implement the standard
  3. Buckinghamshire Council - Moving from a legacy system to a more flexible Family Information Service
  4. Building a better Family Information Service with Buckinghamshire Council - A developer’s view on adopting the standard
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Accessibility statement for Open Referral UK

This statement applies to content published on the https://openreferraluk.org domain.

This website is run by TPXimpact on behalf of MHCLG. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts using browser or device settings
  • Navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The site hasn’t been tested with assistive software users yet

We will update the statement when issues are fixed or when we expect them to be fixed.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at hello@openreferraluk.org

If you need information on this website in a different format, such as accessible PDF, please contact us using the information above.

We’ll consider your request and get back to you in 20 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Open Referral UK is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been developed against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

We understand the importance of making our site accessible to all users, however at this time we have not conducted formal testing with assistive technologies such as screen readers.

Content developed and published by third parties

The forum is a third-party tool and may not meet accessibility standards. A public audit has been published by the Teaching Systems Lab at MIT. Please contact hello@openreferraluk.org if you wish to request accessible alternatives to content on the forum.

We provide links to interactive API documentation created using the SwaggerUI tool. In common with all output of this tool, this documentaion may not be accesible. Our site provides equivalent infomation in accesible format, but without the interactive features.

The Open Referral UK website is not able to guarantee the accessibility of third-party content that is neither funded nor developed by, nor under the control of Open Referral UK.

Disproportionate burden

None

Content that’s not within the scope of the accessibility regulations

None

What we’re doing to improve accessibility

We are reviewing content that fails to meet the Web Content Accessibility Guidelines version 2.2 AA standard and will update this page when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on 28 Feb 2025. It was last reviewed on 6 March 2025.

This website was last tested on 6 March 2025 against the WCAG 2.2 AA standard. The test was carried out by members of the ORUK project team using automated testing tools and keyboard navigation on most pages of the site. We also recognise the importance of automated accessibility checking tools and continuously test our website using the Axe accessibility testing platform.

On this page

  1. How accessible this website is
  2. Feedback and contact information
  3. Enforcement procedure
  4. Technical information about this website’s accessibility
  5. Non-accessible content
  6. What we’re doing to improve accessibility
  7. Preparation of this accessibility statement
Open Referral UK is supported by
Ministry of Housing,
Communities &
Local Government
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