This is a new page
Help us improve it with your feedbackEmpower professionals to support people
Help professionals find accurate, up-to-date community service information from a single, reliable source.
About
For professionals such as link workers, finding accurate and timely support for their clients is crucial.
By providing a single, up-to-date data source, you can present services in a way that helps link workers easily find the information they need within the tools they already use.
This makes matching clients to community-based support more efficient by enabling professionals to search, filter, and match services based on criteria such as:
- Age
- Location
- Needs
- Circumstances
Benefits
- Allows professionals to quickly match clients with the most relevant services
- Embeds service data directly into existing case management tools
- Improves efficiency and reduces workload
- Allows professionals to find services using their own language and terminology
- Learns which client profiles correspond with different types of services, improving the accuracy of recommendations over time
Outcomes
- Faster access to help and support for clients
- More accurate and higher-quality information for professionals
- Increased ability to guide people to non-clinical and non-public sector services
Examples
WellAware and professional tools
Bristol’s WellAware uses the Open Referral UK standard to power its service directory with data that can be consumed by professional-facing tools.
How this could be used at food banks
A volunteer at a food bank can use a reliable data stream to find and refer individuals to community support. This data can also be used for regular checks to flag vulnerable areas and offer extra services to those communities.
How this could be used for households threatened with homelessness
Professionals working with households threatened with homelessness or eviction can instantly find and refer clients to relevant support, like legal advice or financial counselling. Regular data checks can make sure support is available in at-risk areas.
Get started
If this use case is relevant to your organisation, see
a quick step by step guide to adopt ORUK.